Privacy policy
Last updated: 29 October 2026. This is a translation: the Spanish version prevails if they differ.
1. Who is responsible for your data
Kliskatek, S.L., CIF B-44817310, Paseo Miramón 170, 20014 Donostia / San Sebastián (Gipuzkoa), Spain. Email: info@kliskatek.com.
2. What we use your data for
| Purpose | Data | Legal basis | How long we keep it |
|---|---|---|---|
| Answering your enquiry through the contact form, by email, phone or a call you book with us and, if you ask for it, preparing an offer | Name, company, email address, how you found us and your message | Steps taken at your request before entering into a contract (Art. 6.1.b GDPR) | While we handle your enquiry and, if no business relationship follows, two years after our last exchange |
| Selling and shipping evaluation kits, and invoicing them | Name, company, email, billing and shipping address, tax ID, order details | Performance of the contract (Art. 6.1.b GDPR) and our legal obligations on invoicing and accounting (Art. 6.1.c GDPR) | Six years, as required by Spanish commercial law (Art. 30 of the Commercial Code), or longer if a tax rule requires it |
| Considering a job application you send us on your own initiative | Name, contact details and your CV | Your consent, given by sending it (Art. 6.1.a GDPR), which you can withdraw at any time | Until we answer you. We keep it longer, up to one year, only if you agree to it for future openings |
| Keeping the website secure | IP address and technical data of your browser, in the server logs | Our legitimate interest in protecting the website (Art. 6.1.f GDPR) | Only as long as the security check needs it |
| Anonymous statistics about how the website is used | Pages visited, time on page, referring website, country and device type, with the IP address shortened before it is stored. No cookies are used and no individual profile is built | Our legitimate interest in understanding which content is useful (Art. 6.1.f GDPR) | Detailed visit records, six months; statistics, no longer than 25 months |
When a retention period ends, we block the data: we keep it only at the disposal of courts and public authorities for as long as legal claims can be made, and then we delete it (Article 32 of Spanish Organic Law 3/2018, LOPDGDD).
We do not sell your data, use it for advertising, or make automated decisions about you. No payment is made on this website: kit orders are agreed by email and paid against our invoice, by bank transfer or, if you prefer, by card through PayPal.
3. Who else sees your data
Only the providers we need to run the website and our business, under contracts that bind them to protect it:
- OVHcloud (France, data stored in the EU): hosting of this website and of its statistics, which we run ourselves with Matomo, so no analytics company receives them; and sending the messages of the contact form to our email.
- Microsoft: our email, and the page where you book a call with us.
- PayPal, only if you ask to pay a kit order by card: it processes the payment on its own pages, and we never see your card details.
- The courier that delivers your order, which receives the shipping details.
- Our tax and accounting advisers, for invoices.
- Public authorities, when the law requires it.
4. Transfers outside the European Economic Area
Microsoft and PayPal may process data in the United States or other countries outside the EEA. In those cases the transfer relies on the EU-US Data Privacy Framework, where the provider is certified under it, or on the European Commission's standard contractual clauses.
5. Your rights
You can ask us for access to your data, its rectification or erasure, restriction of its processing, its portability, or object to its processing, by writing to info@kliskatek.com or to our postal address. If you think we have not handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).
6. Cookies
This website does not use cookies for statistics or advertising. Details in our cookie policy.
7. Changes
If we change this policy, we will publish the new version here with its date.